4 Crucial Digital Skills Every HR Professional Should Possess

It is only natural for stakeholders to expect the HR department to be extremely tech-savvy in a completely digital environment. After all, why should the HR department be left out of the digitalization of entire companies?

Indeed, it is reasonable to assume that many people do not identify the HR function with digitalization.

HR management is considered last when it comes to digital upgrades. As a result, the entire department is still reliant on physical labor. Manual labor is monotonous and prone to errors.

Factors Influencing the Digital Revolution for Human Resources Professionals

Unrelenting global pressure is driving a digital HR transformation. During the COVID outbreak, the way we work changed with necessity. Thus, it will continue to change how we work and live our professional lives.

Some companies with big real estate assets anticipate a return to the office. However, a vast majority of employees prefer remote or hybrid work options.

Companies that work hard to modernize their HR digitally will enjoy this large shift in talent. Workers have refined their objectives and are not afraid to employ their options.

Traditional HR operations use face-to-face interactions, filing cabinets, and paperwork. Payroll, attendance systems, performance management, application management, and onboarding require significant documentation.

Leadership, culture, and how people work are all critical components of a successful HR digital transformation. This entire workplace transformation is effectively supported by technology and improved process efficiency.

The benefits of digital transformation in HR include the following:

  • Improved employee experience
  • Simpler corporate operations
  • Enhanced data-driven decision-making, and more.

Using digital technologies can help businesses save time and money.

They can use technology to improve communication, increase productivity, attract top talent, allow employees to work from anywhere, give information that may influence corporate decisions, and much more.

The Advantages of Using HR Technology in Your Business

HR can ensure that the technology and practices adopted prioritize people and culture. When HR leads the digital transformation project, incorporating leadership and engaging every employee, they can also ensure that all embrace changes.

Any organization’s human resources (HR) department is critical. It is in charge of the people side of the organization. It includes recruitment, hiring, training, performance management & HR management processes.

However, in today’s digital age, the human resources function has evolved, as have the talents needed to succeed in this profession. As a result, we will examine how digital skills are required for modern-day HR practitioners.

Data Analysis

The usage of big data and analytics is increasing. Human resource specialists must be able to analyze and comprehend data. They must be familiar with technologies such as Excel, Google Sheets, and data visualization software.

These technologies enable HR professionals to do the following:

  • track and employee performance management
  • spot HR trends
  • make data-driven choices.

This ability is especially crucial for HR professionals who work in larger firms with a large amount of data to examine.

HR Software, aka HR Management Solutions (HRMS)

HRMS software is used to manage HR-related functions. Employee information tracking, time and attendance, payroll, and benefits administration can be managed using an HRMS.

HR professionals should be comfortable using HR tools to automate core HR operations.

One method of learning an HRMS is implementing it at your workplace and gaining hands-on experience. However, it is critical to have a concept of which HRMS may be most compatible.

As a result, we recommend that you begin with a free trial, evaluate the platform, and then adopt it. You can try ConfluxHR HRMS for free right here!

Manage and Conduct Digital Interviews

The ability to interview the ideal candidate from anywhere in the world makes such a tool nothing short of a powerful tool in the hands of an experienced recruiter. However, it is also a technique that candidates routinely use to trick the interviewing system.

As a result, it is a crucial tool that every HR must understand how to use, and even more critically, it is an important skill that every HR must acquire. A digital interview can help you overcome uncertainty and serve as an icebreaker for initial contact.

As a result, you will be able to concentrate more on the skills rather than deciding whether a candidate’s bad performance is due to anxiety or a lack of enough talent.

The components of remote interviewing are the following:

  • Sending calendar invites
  • Sending meeting links
  • Adding attendees
  • Conducting the online interview
  • Fairly judging the candidate’s application for the role

Management of Remote Workers

With the advent of remote work, managers must be adept at remote HR management utilizing digital tools.

They must be proficient in using the following:

  • Video conferencing technologies
  • Cloud-based collaboration platforms
  • Remote project management systems and more.

They should also be able to monitor and track the performance and productivity of remote employees.

Digital capabilities are now required for modern-day HR workers. As is obvious, all of this is far easier said than done. However, having competent software to aid you along all stages of this procedure makes an effort much easier.

HR professionals can help their firms thrive in the digital age. They can do so by developing these abilities. They can attract and retain outstanding people using these tools.



Common HR Management Issues Faced by Restaurants in 2023

The Food and Beverage (F&B) industry is fast-paced with ever-increasing consumer demand. When this happens, more personnel are needed to assist in the business operations, from restaurant staff to delivery services.

However, as F&B businesses proliferate, hiring and training staff becomes harder since they have to keep chasing orders to please customers. It would have been simpler if these companies had considered HRMS Software.

Human Resource Management Systems (HRMS), such as ConfluxHR, can help restaurants manage and avoid HR difficulties. It streamlines and organizes HR processes such as personnel management, payroll processing, benefits administration, and compliance tracking.

Restaurants can use human resource management systems to improve HR procedures, reduce the risk of HR errors, and maintain compliance with labor laws. This blog will look at how an HRMS can assist restaurants in avoiding HR concerns.

The Importance of Using ConfluxHR in the F&B Industry

The human resources department in the restaurant industry is frequently confined to hiring and firing. In most restaurant chains, the accounts staff is solely responsible for employee payroll. As a result, the importance and efficacy of human resources are dramatically diminished.

However, the restaurant industry bears the brunt of this negative attitude toward their human resources. Employees are frequently dissatisfied with their jobs, which leads to more turnover. Furthermore, there are several other challenges facing the sector as a result of HR mismanagement, such as:

Employee Administration

Restaurants frequently have a high turnover rate, making managing staff information and records challenging. All employee data, including contact information, employment history, and job credentials, can be stored in an HRMS.

This data is easily accessible and can be routinely updated, ensuring that all records are correct and up to date.

Payroll Processing

Payroll Processing HRMS can simplify the payroll process and lower the risk of payroll calculation and distribution errors. This system can also keep track of employee payments and calculate taxes and deductions, freeing HR professionals to focus on more important responsibilities.

Benefits Administration

Restaurants can use HRMS to manage employee benefits such as health insurance, vacation time, and sick leave. This system may track employee eligibility and offer quick access to vital benefit information, ensuring that all employees receive the benefits to which they are entitled.

Tracking Compliance

Restaurants must follow labor laws and regulations, such as minimum wage and overtime regulations. HRMS can assist in assuring compliance by recording key metrics like hours worked and overtime pay and alerting potential concerns for HR employees to evaluate.

Employee Self-Service

HRMS can provide employees with a self-service portal to access their own information, such as pay stubs, benefits information, and time-off requests. This can empower employees to take ownership of their data.

Finally, human resource management systems, such as ConfluxHR, can help restaurants prevent HR concerns by giving a consolidated and organized manner to manage HR activities. This solution can ensure accuracy, streamline operations, and reduce the chance of HR blunders.

As a result, restaurants can decrease HR expenditures, boost efficiency, and assure labor law compliance by investing in an HRMS.


What Are The Trends That Will Change Global HR in 2025 and Beyond?

Before we dive into the future of HR Trends 2025, let us consider the existing situation of the HRM Industry:

Increased Outsourcing

Because of modern HRMS Platforms and the resulting employee independence, in-house HR departments are shrinking in size. Employees are doing much more on their own, thanks to self-service portals.

Specialists now handle many roles that used to be handled by the HR department. These professionals also include specialized HRMS Platforms like Conflux HR, which may streamline transactional duties like payroll and engagement management.

Core HR Competencies Have Changed

CHROs are now much involved in forecasting as well as comprehending long-term organizational goals. A metric analysis is also an essential component of basic HR operations.

Global HR Trends to Watch in 2025 and Beyond

Covid-19 has pushed HRs to reconsider all of their previous ‘best practices.’ The business environment is unlike before, and most projected trends have vanished.

To accurately assess the future, existing HR executives must understand everything they can about the industry, rivals, and business processes.

Remote working methods

With the rise of remote working, the new HR must adapt to a more diversified work environment. Training and development will become much more tailored and accessible via distant devices.

AI and Data

Despite fears that AI will replace humans, HR will benefit greatly from this technology. Furthermore, HR Chatbots may use conversational interfaces to evaluate and arrange people-centric data for seamless attendance tracking and payslip preparation.

Culture of Inclusion and the Gig Economy

In contrast to long-term occupations, the gig economy is based on short-term contracts or freelancers. This is growing more common in every industry throughout the world.

As a result, HR will need to rethink its current procedures to foster a more inclusive and varied culture.

Analyzing People

Global organizations also recognize the need to use data to:

  • evaluate recruiting techniques
  • detect skill set gaps
  • evaluate the supply and demand for talent

Many businesses are now focused on Predictive Analytics. HR no longer inquires about what happened or about why the event occured. The HR is now focusing on answering queries like “what will happen?”

Employee Knowledge

Organizations are redesigning traditional employee engagement tools to give employees a competitive advantage.

Concentrate on Cybersecurity

To address issues such as data confidentiality and employee privacy, new cyber security and WFH will develop trends to watch in 2025 and beyond. HR leaders’ KPIs will also change as they follow more strategic change management standards.

In the near future, HR will have ample time to focus on corporate values due to technological improvements and automated processes. ConfluxHR is one such HRMS platform that focuses on streamlining your core HR operations, which include everything from recruitment management to exit process management.